Cape Town, South Africa

On-demand
delivery
& apps.

Doorbell powers delivery for Cape Town restaurants and ghost kitchens — and builds the mobile apps that make it seamless.

R45 All-in per delivery — you choose the split
<35m Average delivery time, Cape Town
3 Live apps on App Store & Google Play
<3m Human support response time

Three things costing you money this week

Uber Eats and Mr D take 25–30% of every order, arrive late, and offer a chatbot when things go wrong. Doorbell fixes all three.

Commission 01

25–30% taken on every order

Platforms pocket R20–R105 per order. Restaurants pass it to customers — who quietly stop reordering. You lose the margin and the relationship.

Reliability 02

1.27 stars on HelloPeter

4,000+ bad reviews in SA. Cold food. 3-hour waits. Orders marked "delivered" but never arrived. Your brand takes the hit while the platform keeps the commission.

Support 03

A dropdown menu. That's it.

Wrong order? Driver no-show? You get a chatbot and a form. No phone. No escalation. You handle the angry customer while they pocket the cut.

Built for a specific kind of operator

This is for you if...

  • +You run a ghost kitchen, dark kitchen, or multi-brand delivery operation in Cape Town
  • +You're doing 50+ orders/week and platform commission is starting to hurt
  • +You've been burned by platform "support" — or the total absence of it
  • +You want a direct ordering channel without building the tech yourself
  • +Your brand reputation matters and delivery is part of the experience

Not a fit if...

  • You're doing fewer than 20 orders/week — unit economics won't work yet
  • You need coverage outside Cape Town metro (we're expanding — not there yet)
  • You need same-day setup — onboarding takes 5–7 business days
  • You're fully content with your current platform setup

One price. You choose how to split it.

R45 all-in per delivery — no commission, no hidden fees. Decide how much you absorb and how much the customer pays.

All-inclusive delivery fee
R45
per delivery · everything included
  • +Driver dispatch & routing
  • +Real-time tracking for customer
  • +Human support, dispatch to door
  • +45-min SLA guarantee
  • +Delivery confirmation & proof
  • +No commission. No surcharges.
Get started →
Choose your split
Customer-subsidised
Customer pays R35  ·  You pay R10
Fully customer-paid
Customer pays R45  ·  You pay R0
Shared cost
Customer pays R25  ·  You pay R20
Switch splits any time — per campaign, per brand, or per location.

Everything included — no tiers, no add-ons

+Unlimited deliveries — no monthly cap
+Branded direct ordering page
+Real-time customer tracking
+Phone + WhatsApp support, 7am–10pm
+45-min SLA with automatic credit
+Monthly performance report
+You own all customer data
+No setup fee. No lock-in contract.

We put money behind every promise

5

Days to go live

From sign-up to first delivery in 5 business days. We handle onboarding, driver assignment, and integration — you just open your doors.

45

Minute SLA — or delivery is free

Any delivery over 45 minutes is automatically credited to your account. No form. No arguing. Automatic.

0

Lock-in contracts. Ever.

Month-to-month. Cancel any time, zero penalty. We earn your business every month — or you walk.

1

Real human on every call

A person in Cape Town who can actually fix your problem before your customer leaves a bad review.

The honest comparison

Doorbell Uber Eats Mr D
Delivery fee (direct orders) R45 flat, you split it 25–30% commission 25–30% commission
Restaurant cost on R150 order R0–R20 R37–R45 R37–R45
Delivery SLA with guarantee 45 min, auto credit None None
Human customer support Yes No — chatbot only No — chatbot only
You own the customer data Yes — always No No
Late delivery credit policy Automatic No No
Competition Commission compliant Yes Remedial orders issued Remedial orders issued

Mobile-first. Delivery-focused.

From custom builds to ongoing optimisation, we handle every layer of your mobile delivery stack.

📱

Custom Mobile App Development

Tailor-made iOS and Android applications designed around your unique business requirements and customer journey.

Mobile App Optimisation

Improve the performance, speed, and user experience of your existing mobile app with targeted enhancements.

🧭

Mobile App Consulting

Expert strategic guidance for your development roadmap — from architecture decisions to go-to-market planning.

🛠️

Maintenance & Support

Reliable ongoing care to keep your app running smoothly, with responsive support whenever you need it.

Built and deployed.

Apps powered by the Doorbell platform, live on the App Store and Google Play.

Discounted Groceries

Score Scoot

Discounted groceries delivered on demand — helping customers save while supporting local retailers.

Discounted Groceries

Foodeez

Another Doorbell-powered delivery experience bringing fresh deals and fast delivery to customers.

Point of Sale

Pos Plus

A streamlined point-of-sale solution integrating seamlessly with the Doorbell delivery ecosystem.

Let's build something.

Ready to launch your delivery operation or want to learn more? Reach out and our team will get back to you promptly.

📍 36 Hampstead Place, Claremont, Cape Town
📞 +27 76 646 5713

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