Branded direct-ordering + managed delivery fleet on a subscription. Mobile apps, web, drivers, and customer care from order to door. R1,000 per store per month.

Why doorbell

We don’t just supply the tech and the fleet. We own fulfilment from the moment the order is placed until it lands.

Not a static licence

That R1,000 is a living channel — ongoing updates as mobile and browsers change, new features as we ship them, UI/UX improvements, and reasonable product changes you ask for.

What’s included (R1,000 per store per month)

Branded iOS and Android customer apps
Mobile and web ordering
Digital menus and product customisation
Shopping cart, checkout, and online payments
Customer accounts and order history
Multi-store / branch support
Delivery zones and delivery-fee management
Restaurant / admin order-management dashboard
Automated driver dispatch and driver management
Live delivery tracking
Customer order and delivery notifications
Promotions, vouchers, reporting, and analytics
Integration with your existing website and/or POS where technically possible
Customer care from order placement through to delivery

Customer ownership

The customer is yours. The data is yours. doorbell runs the ordering and delivery layer. We do not own your customer relationships.

Delivery model

Standard radius: up to 5 km
Where viable, extend to 10 km
Beyond 5 km: R10 per km, paid by the customer
Maximum: 10 km
Base fee within 5 km: R50 per completed delivery — customer pays R45, the store contributes R5

Marketplace comparison

Marketplaces take 20–30% commission. On a typical R300 order that is R60–R90 plus a small customer delivery fee. With doorbell the customer pays R45 within 5 km whether the food is R150, R300, or R600. You can keep in-store menu prices and specials.

“Order Direct — Get Our In-Store Prices & Specials Delivered to Your Door.”

Fulfilment standard

If a delivery will miss the ETA, we call the customer. If a poor experience is caused by a doorbell driver, we contact them and, where appropriate, pay for a full replacement order. That cost sits with doorbell, not the store. If we do not meet your expectations, cancel within 30 days.

Timeline

Onboarding, software, and first live deliveries: about 2–3 months from signing
Full rollout across stores: about 3–6 months from signing

Proof

Foodeez — branded food & grocery app on doorbell (Play Store developer: doorbell).

Your branded delivery channel. We run the apps, the drivers, and the customer care.