One Direct Ordering & Delivery Platform.
Every Store.
Doorbell gives franchise groups the technology and delivery infrastructure to build a direct digital channel across their network — while head office retains visibility and franchisees get a simple way to accept and fulfil direct orders.
Free for 30 days on 1–3 branches. No national commitment required.
Your Franchise Has Hundreds Of Customer Relationships. Why Hand Them All To Someone Else?
Marketplaces can be valuable for customer acquisition and reach. But franchise groups increasingly need a direct channel as well — one where customers order through the brand and the business controls the experience.
Reach and discovery, but the ordering experience and customer relationship sit inside someone else’s platform.
Customers order through your brand. Doorbell runs the ordering and delivery infrastructure behind it.
Doorbell gives franchise groups the infrastructure for the direct side of that strategy.
Head Office Control. Franchisee Simplicity.
A single multi-store delivery platform for the whole network: every store takes direct orders through the brand’s channels, and Doorbell runs the fulfilment layer underneath.
What head office gets
Central visibility
See activity across the franchise network.
Brand control
Maintain a consistent direct ordering experience.
Customer relationship
Bring customers into channels controlled by the brand.
National promotions
Run direct campaigns across participating locations.
Reporting
Understand performance across stores and regions.
Scalable rollout
Pilot first, then expand once the operating model has been proven.
More Capability. Less Operational Complexity.
Franchisees get a direct ordering channel and restaurant franchise delivery without building a delivery operation of their own.
Direct orders
Accept orders through the franchise’s branded channels.
No driver fleet to build
Doorbell manages the delivery infrastructure.
Automated dispatch
Orders move straight into the delivery workflow.
Live tracking
Customers can follow delivery progress.
Customer care
Doorbell supports the fulfilment journey.
No marketplace commission on Doorbell direct orders
Orders placed through your Doorbell-powered channels carry no marketplace commission. Orders you still take on third-party marketplaces remain on those marketplaces’ terms.
Start With What You Need.
Managed Delivery
Already have ordering? Connect your existing website, app or ordering system to Doorbell.
Doorbell handles
- Dispatch
- Drivers
- Tracking
- Delivery notifications
- Customer care
- Delivery analytics
Direct Ordering + Delivery
Need the complete channel? A white-label franchise ordering app and website, with delivery built in.
Doorbell provides
- Branded ordering website
- iOS and Android apps
- Multi-store ordering
- Payments
- Promotions
- Customer accounts
- Delivery
- Customer support
WhatsApp Commerce
Use WhatsApp to turn promotions and customer conversations into direct ordering journeys.
Includes
- Specials
- Product carousels
- Branded checkout
- Payments
- Delivery
- Tracking
Keep The Systems That Already Work.
Doorbell doesn’t require a franchise to replace its entire technology stack.
Already have a website? Keep it.
Already have an app? Keep it.
Already have a POS or ordering system? Where technically possible, connect it to Doorbell.
Need the full ordering layer? Doorbell can provide that too.
Don’t Start With 300 Stores.
Start With 1–3.
Start free with 1–3 branches. Run real orders for 30 days. Measure the results. Then decide whether to scale.
Select
Choose 1–3 suitable pilot branches.
Connect
Connect Doorbell to the ordering process.
Launch
Run real customer orders for 30 days.
Measure
Measure delivery operations and customer experience.
Decide
Decide whether to scale — only once the model works.
Free for 30 days on 1–3 branches. No national commitment required.
Tested In Real Restaurant Operations.
A national pizza franchise ran Doorbell’s managed delivery in live restaurant operations.
From 1 Store To A National Network.
The objective isn’t to launch everywhere on day one. It’s to prove a repeatable operating model first and then scale it.
Pilot
1–3 branches
30 days free
Validate
Measure operations, customer experience and delivery performance
Expand
Roll out to selected stores or regions
Scale
Expand across the franchise network
Prove first.
Scale second.
Frequently Asked Questions
Can Doorbell work with our existing website?
Yes. You can keep your existing website and connect it to Doorbell where technically possible, or Doorbell can provide a branded ordering website.
Can Doorbell integrate with our existing app?
Yes, where technically possible. Your existing app can keep taking orders and pass delivery orders to Doorbell. If you need a new app, Doorbell can provide branded iOS and Android apps.
Do we have to replace our POS?
No. Doorbell connects to your existing POS or ordering system where technically possible. No integration is needed to start a pilot: staff can enter delivery orders in the Doorbell portal app, or a lightweight webhook can send them automatically.
Does Doorbell provide drivers?
Yes. Doorbell provides managed delivery: driver dispatch, drivers, live tracking, delivery confirmation and customer care. Franchisees don’t need to build their own driver fleet.
Can we start with only one franchise location?
Yes. A pilot can run on a single branch, or on up to three selected branches.
Can we run a pilot before committing to a rollout?
Yes. Doorbell’s standard pilot is free and designed to run for 30 days across 1–3 selected branches, allowing the business to evaluate the model using real orders before considering a wider rollout. No national commitment is required to run the pilot.
Can Doorbell support hundreds of stores?
Doorbell is multi-store by design: each store is set up with its own menu, delivery zones and trading hours, while head office sees activity across the network. Larger networks are rolled out in stages — selected stores or regions first — once the pilot has proven the model.
Does Doorbell provide customer support?
Yes. Doorbell supports customers from order placement through to delivery. If a delivery is going to miss its ETA, the customer is contacted proactively.
Can customers track their deliveries?
Yes. Customers get live delivery tracking plus order and delivery notifications by WhatsApp or SMS.
Can Doorbell provide branded iOS and Android apps?
Yes. Doorbell provides branded iOS and Android customer apps under your brand, alongside branded web ordering.
Can customers order through WhatsApp?
Yes. With WhatsApp Commerce, customers browse specials and product carousels in WhatsApp, check out on a branded page, pay and track their delivery — no app download needed.
How long does a pilot run?
Doorbell’s standard pilot is free and designed to run for 30 days across 1–3 selected branches, allowing the business to evaluate the model using real orders before considering a wider rollout.
Your National Rollout Doesn’t Have To Start Nationally.
Start free with 1–3 branches.
Run Doorbell for 30 days.
Measure real operational performance.
Then decide whether to scale.
Prove it.
Then scale it.
No national commitment required to run the initial pilot.