Restaurant delivery app in Botswana
Botswana restaurants can run ordering under their own brand — a website, iOS and Android apps, and WhatsApp — while doorbell provides driver dispatch, driver fleet management and customer care. The service runs from the Cape Town head office at 36 Hampstead Road, Claremont. This page does not claim a Gaborone office or local Botswana partners.
Service area: Botswana
Gaborone is Botswana’s capital and the centre of most restaurant delivery demand. doorbell serves Botswana as part of Southern Africa. Delivery zones for a Gaborone store, or for any other Botswana merchant, are set during onboarding around that store rather than as a single national coverage map.
If you operate more than one branch in Gaborone, they can share one channel. See franchise direct ordering for how multi-store ordering works.
Meet customers on WhatsApp, then take a proper order
Many Gaborone customers already open WhatsApp to ask a restaurant what is on special or whether a table or a delivery is possible. An informal reply in chat is easy to lose and hard to track. doorbell’s WhatsApp ordering keeps that familiar chat and adds a branded checkout, payment and live tracking.
Stores that want a downloadable app as well can add a branded restaurant ordering app on the same direct delivery app channel.
Head office
36 Hampstead Road, Claremont, Cape Town, Western Cape, South Africa
Support and onboarding sit in Cape Town. Botswana merchants receive the same product pieces: branded ordering, driver dispatch, driver fleet management, tracking and care, with zones drawn for their own store.
A short pilot in Gaborone
Start with a 30-day pilot on 1–3 branches. Use it to see how regulars respond to WhatsApp checkout and a branded app before you decide on a wider Botswana rollout.
Also see direct ordering + managed delivery, grocery and retail delivery software if you sell a retail basket, ghost kitchen delivery for a delivery-only kitchen, and the live ordering page. Pricing is R1,000 per store per month, plus payment processing, with no commission on direct orders.
Common questions
Does doorbell serve Botswana?
Yes. doorbell serves Botswana as part of Southern Africa, from its Cape Town head office. Delivery zones are set per store during onboarding.
Which Botswana city does this page focus on?
Gaborone, Botswana’s capital and main commercial centre. Other locations are handled as their own store zones if you operate there.
Is there a doorbell office in Gaborone?
No office in Gaborone is listed here. The head office is at 36 Hampstead Road, Claremont, Cape Town.
How does WhatsApp ordering help in Botswana?
Customers who already message your restaurant on WhatsApp can move from that chat into a branded checkout, then pay and track the delivery.
What does it cost?
R1,000 per store per month, plus payment processing, with no commission on direct orders.
Can we pilot a few branches first?
Yes. The starting point is a 30-day pilot on 1–3 branches.
Related guides
Start with a 30-day pilot on 1–3 branches.